BA9256 Customer Relationship Management Lecture Notes - Kavi Edition

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06-01-2015, 12:34 PM #1
   
Anna University,Chennai
Master Of Business Administration
Second Semester
Lecture Notes
BA9256 Customer Relationship Management

Attachment:

.pdf   C R M as a strategic marketing tool.pdf (Size: 185.96 KB / Downloads: 981)

.ppt   Loeng5_2IAA CRM Presentation Final.ppt (Size: 1,021 KB / Downloads: 647)